Assistance Mobile

Question en attente de réponse

Samsung Galaxy mini: incoming/outgoing calls interrupt after 30 seconds outside of France. Why?

Harald H.
Harald H.

Harald H.

Niveau
0
26 / 100
points

This problem appears only, if the NRJ SIM-card is in my Samsung Galaxy mini. No interruption if the same NRJ SIM-card is used in other mobile phones or other SIM-cards are used in the Samsung Galaxy mini (I crosschecked several combinations). So there might be a communication problem between NRJ SIM-card and Samsung Galaxy mini. Does anybody have a solution? Thanks for support.
Harald

Réponses

Christophe G.
Christophe G.

Christophe G.

Niveau
6
48041 / 75000
points
Equipe

Hi Harald,

Can you tell me if this problem is still current ? Honestly, i don't know where i comes from...

Thank's !

Christophe, Community Manager Espace Wiki

Harald H.
Harald H.

Harald H.

Niveau
0
26 / 100
points

Hi Christophe,

yes unfortunately the problem is still pending. Incoming and outgoing calls interrupt within 30 seconds, if the Galaxy S3 mini with the NRJ SIM-card is connected to a foreign provider. We checked this either in Luxembourg and Germany. So any idea, how to solve the probleme is welcome.
Thx Harald

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