Hello,
Our client advisors can not answer in a foreign language.
Can you contact our customer service using French?
If necessary, we are open from Monday to Saturday, from 8h to 22h at 0969 360 200 (non-surcharged number).
Best Regards,
L’Assistance Mobile
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Le saviez-vous ? Votre Espace Client est disponible 24h/24 et 7j/7 sur http://www.auchantelecom.fr/fr/client